Terms and Conditions of Use

These are the terms and conditions for the use of our website at www.rapidprojectrecovery.com (our site) and for our supply of any of our toolkit and template project management documents (Toolkits and Templates) and our online project management training courses (Courses) listed on our site. By using our site or ordering any of our Toolkits, Templates or Courses, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use our site.

1. Information about us

1.1 www.rapidprojectrecovery.com is a site operated by Rapid Project Recovery (RPR) Limited (we, us). We are registered in England under company number 016581337. Our registered office is at 103 Farningham Road, Caterham, Surrey, CR3 6LN. Our VAT number is 992 3685 71.

2. Accessing our site

2.1 Whilst we shall use all reasonable endeavours to ensure that our site is available at all times, we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable for any reason.

2.2 From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

3. Buying templates and enrolling for courses

3.1 By placing an order to buy Toolkits, Template(s) and/or to enrol on a Course through our site, you warrant that:

    (a) you are legally capable of entering into binding contracts; and

    (b) you are at least 18 years old.

4. How the contract is formed between you and us

4.1 After placing an order buy Toolkits and/or Templates or to enrol on a Course, you will receive an e-mail from us acknowledging that we have received your order. Your order constitutes an offer to us to buy the Toolkits, Templates or a Course, as appropriate. All orders are subject to acceptance by us, when we will send you an e-mail confirming that we have accepted your application to buy Toolkits or Templates or to join a Course (the Acknowledgement Email). The contract between us (Contract) will only be formed when we send you the Acknowledgement Email.

4.2 If you have asked us to supply more than one Toolkit, Template or Course, the same acceptance procedure will apply to each individual Toolkit, Template or Course.

5. Price and payment

5.1 The price of any Toolkits, Templates and Courses are as quoted on our site from time to time, except in cases of obvious error. These prices include online delivery costs.

5.2 VAT, where applicable, is included in the price.

5.3 Prices are liable to change at any time, but changes will not affect orders where we have already sent you an Acknowledgement Email. We reserve the right at any time, however, to amend the VAT rate to reflect any government changes.

5.4 Our site contains a number of Toolkits, Templates and Courses and it is always possible that, despite our best efforts, some of the Toolkits, Templates and Courses may be incorrectly priced. We will normally verify prices as part of our Acknowledgement Email. We are under no obligation to provide the Toolkits, Templates or Course to you at the incorrect (lower) price, even after we have sent you an Acknowledgement Email, if the pricing error is obvious and unmistakeable.

5.5 Payment for all Toolkits, Templates and Courses shall be made in advance by PayPal. Further details are found elsewhere on our site.

5.6 In exceptional circumstances where we have agreed credit terms, if you fail to pay us any sums when due, we may:

    (a) suspend the provision of, or access to, Toolkits, Templates, Courses or Course Materials to you until full payment has been made; and/or

    (b) charge you interest on the overdue sum at a rate of 4% per annum above the base rate from time to time of the Bank of England, from the due date until the date of actual payment (including after any judgment). Such interest shall accrue on a daily basis and be compounded quarterly. We reserve the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998.

6. Provision of templates and courses

6.1 We will provide you with access to such Toolkits and Templates and to such online materials as we deem necessary to complete a Course (Course Materials) once we have accepted your order and you have paid.

6.2 Unless there are exceptional circumstances your order will normally be fulfilled as soon as reasonably practicable, with your log on details for access to the Toolkits, Templates, Course and Course Materials (as applicable) accompanying the Acknowledgement Email.

7. Your Registration

7.1 Each registration provided when you enrol on a Course or buy a Toolkit or Template is for a single user only. You are not permitted to share your Course, Course Materials, Toolkits or Templates with any other person nor with multiple users. Responsibility for the security of any Toolkits, Templates, Course or Course Materials rests with you. If you know or suspect that someone else knows your password, you should contact us immediately.

7.2 Please note that where you are granted access to a Course, the log in is for a limited time only. We allow you what is normally sufficient time to complete the Course, following which it is automatically ‘timed out’ and further access is denied. You need to ensure, therefore, that you have adequate time to complete the Course without interruption before you start the Course session.

7.3 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of these terms and conditions.

8. Our rights of cancellation

8.1 We reserve the right to refuse to accept you for Courses or to stop providing the Toolkits, Templates or Course Materials to you or to terminate your licence to access particular Toolkits, Templates or Courses immediately if you fail to comply with any of these terms and conditions or your previous actions give us reasonable grounds to believe that you may fail to do so in the future.

8.2 If we exercise the right given by clause 8.1 we shall notify you via email and will immediately suspend your access to the Toolkits, Templates, Courses and/or Course Materials.

9. Our liability

9.1 We do not make any commitment that the content of any Toolkit, Template or Course will meet any specific requirements you have and you are required to take reasonable steps to verify that the Toolkit, Template or Course will meet your needs.

9.2 We do not make any commitment to you that you will obtain any particular result from your receipt of the Toolkits, Templates or Courses or that you will obtain any particular qualification from your receipt of the Course, unless otherwise stated by us. We do not give any warranties that you will be in a position to obtain a particular role or remuneration as a result of your taking part in any of our Courses.

9.3 We are not responsible to you for any data that you lose either as a result of accessing the Toolkits, Templates or Course Materials or during the completion of any Course. You must ensure that you regularly save and back up all your data used for completing the Course.

9.4 Whilst we endeavour to ensure that the information on this site is correct, we do not warrant the accuracy and completeness of the material on this site. We may make changes to the material on this site, or to the products, services and prices described in it, at any time without notice. The material on this site may be out of date, and we make no commitment to update such material.

9.5 The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this site.

9.6 Our liability in connection with any Toolkit, Template or Course purchased through our site is strictly limited to the purchase price of that Toolkit, Template or Course.

9.7 This does not include or limit in any way our liability:

    (a) for death or personal injury caused by our negligence;

    (b) for fraud or fraudulent misrepresentation; or

    (c) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

9.8 We accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

9.9 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of these terms and conditions by you, or your use of this site, or the use by any other person using your registration details.

10. Intellectual property rights

10.1 We are the owner or the licensee of all intellectual property rights in our site, in the material published on it, and in our Courses, Course Materials, Toolkits and Templates and in any other materials provided by us, such as white papers and articles. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

10.2 In consideration of your:

    (a) Course fee, we grant to you a non-exclusive, non-transferable licence for you to use the Course Materials for the sole purpose of your non-commercial home or work use in connection with your receipt of the Course;

    (b) Toolkit or Template fee, we grant to you a non-exclusive, non-transferable licence for you to use the Toolkit or Template for your own business only, but you are not permitted to resell the Toolkits and Templates or reuse them for any other business, company or person.

10.3 As such, you may make copies of the Toolkits, Templates and Course Materials for viewing for your own personal use and you may print off one copy, and may download extracts, of any page(s) from our site for your personal study.

10.4 You must not allow access to, or copies of, the Toolkits, Templates or Course Materials to any third party or use any part of the Toolkits, Templates or Course Materials or any other materials provided by us for commercial purposes without obtaining a written licence to do so from us or our licensors.

11. Reliance on information posted

11.1 Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

12. Our site changes regularly

12.1 We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

13. Information about you and your visits to our site

13.1 We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

14. Prohibited uses

14.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you send to us will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

15. Linking to and from our site

15.1 Links to third party websites on this site are provided solely for your convenience. If you use these links, you leave this site. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability and you use such third party websites entirely at your own risk.

16. Written communications

16.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

17. Notices

17.1 All notices given by you to us must be given to Rapid Project Recovery (RPR) Limited by email at info@rapidprojectrecovery.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in paragraph 16. Notice will be deemed received and properly served immediately when posted on our site, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

18. Transfer of rights and obligations

18.1 The Contract between you and us is binding on you and us and on our respective successors and assigns.

18.2 You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, or any Toolkit, Template, Course or Course Materials without our prior written consent.

18.3 We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

18.4 Only the parties to a Contract may seek to enforce its terms.

19. Events outside our control

19.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract caused by events outside our reasonable control (Force Majeure Event).

19.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: any industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, power outage or electrical failure, theft of computers or related equipment, hostile computer act, telecommunications or internet failures, non-availability of third party data centres, acts of terrorism, civil riot or war).

19.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

20. Waiver

20.1 If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

20.2 A waiver by us of any default shall not constitute a waiver of any further default. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with paragraph 17 above.

21. Severability

21.1 If any of these terms and conditions or any provisions of a Contract are deemed by any competent authority to be invalid, unlawful or unenforceable, such term, condition or provision will to that extent be severed from the remaining terms and conditions, which will continue to be valid to the fullest extent permitted by law.

22. Entire agreement

22.1 These terms and conditions and any document referred to in them set out the entire agreement between us in relation to any Contract They supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

22.2 We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or implied from negotiations between us prior to such Contract, except as expressly stated in these terms and conditions.

22.3 Neither of us shall have any remedy in respect of any untrue statement made by the other prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.

23. Our right to vary these terms and conditions

23.1 We have the right to revise and amend these terms and conditions from time to time.

23.2 You will be subject to the policies and terms and conditions in force when you order a Toolkit, Template or Course from us, unless we are required to make any change to comply with any laws (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Acknowledgement Email.

24. Law and jurisdiction

24.1 These terms and conditions and any Contracts for the purchase of Toolkits, Templates or Courses through our site will be governed by English law. Any dispute arising from, or related to, such terms and conditions or Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales, although we retain the right to bring proceedings against you for breach in your country of residence or any other relevant country.

24.2 If you access this site from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.